Full brand control on the tracking page
Match your store's design, colors, and layout with customizable tracking pages that keep customers on your domain, not bouncing to carrier sites.

Real-time visibility reduces support burden
Display delivery dates, progress bars, and last-mile updates in customers' local language, cutting "where's my order?" tickets while keeping shoppers calm.

Tracking checks become shopping sessions
Embedded product suggestions convert routine order lookups into purchases, increasing average order value and customer lifetime value.

Full brand control on the tracking page
Match your store's design, colors, and layout with customizable tracking pages that keep customers on your domain, not bouncing to carrier sites.

Real-time visibility reduces support burden
Display delivery dates, progress bars, and last-mile updates in customers' local language, cutting "where's my order?" tickets while keeping shoppers calm.

Tracking checks become shopping sessions
Embedded product suggestions convert routine order lookups into purchases, increasing average order value and customer lifetime value.

Automatic updates at every shipping milestone
Send notifications when in transit, out for delivery, ready for pickup, or when a shipment is lost or damaged, keeping customers informed without lifting a finger.

7 customizable templates match your brand
Professional email templates support multiple languages, custom designs, and include embedded social media links to fit your brand voice and engage global customer base.

Every email drives action
Include special offers, discount codes in shipping emails, turning routine updates into opportunities for engagement and purchases.

Complete tracking across carrier handoffs
Track packages through YunExpress, Yanwen, 4PX, and other last-mile carriers, eliminating blind spots when shipments change hands.

Automatic carrier detection shows who has packages
Display last-mile carrier names and tracking numbers clearly on dashboards and order tracking pages, so customers know exactly who's delivering their order.

Direct carrier contacts speed up problem solving
Provide carrier contact information and resolution channels when deliveries go wrong, helping customers fix issues fast without contacting you.

Complete tracking across carrier handoffs
Track packages through YunExpress, Yanwen, 4PX, and other last-mile carriers, eliminating blind spots when shipments change hands.

Automatic carrier detection shows who has packages
Display last-mile carrier names and tracking numbers clearly on dashboards and order tracking pages, so customers know exactly who's delivering their order.

Direct carrier contacts speed up problem solving
Provide carrier contact information and resolution channels when deliveries go wrong, helping customers fix issues fast without contacting you.

Delivery performance metrics expose bottlenecks
Track order-to-delivery and transit times by carrier, location, and destination, identifying slow routes and problem carriers to cut shipping costs.

Tracking page visits become measurable revenue
Monitor page views, click-through rates, and conversion metrics to understand how logistics interactions generate sales.

Exception patterns guide carrier choices
Analyze damaged, lost, returned shipments, and exception rate by carrier and route, switching providers before problems become trends.

Dual-channel marketing reaches customers when they're engaged
Place offers and suggestions in tracking pages and shipping emails, plus integrate with review apps to trigger feedback collection at optimal delivery moments for social proof.

5 recommendation engines match customer preferences
Choose from Shopify recommendations, curated collections, new arrivals, AI-powered bestsellers, or frequently bought together items, personalizing suggestions based on purchase history and browsing behavior.

Real-time performance tracking optimizes results
Monitor clicks, conversions, and revenue from every marketing touchpoint with detailed analytics dashboards, identifying winners to scale.

Dual-channel marketing reaches customers when they're engaged
Place offers and suggestions in tracking pages and shipping emails, plus integrate with review apps to trigger feedback collection at optimal delivery moments for social proof.

5 recommendation engines match customer preferences
Choose from Shopify recommendations, curated collections, new arrivals, AI-powered bestsellers, or frequently bought together items, personalizing suggestions based on purchase history and browsing behavior.

Real-time performance tracking optimizes results
Monitor clicks, conversions, and revenue from every marketing touchpoint with detailed analytics dashboards, identifying winners to scale.

Post-purchase EDD reduce support tickets
Display Shopify, carrier, or custom delivery dates with flexible prioritization, giving customers confidence in arrival times.

Pre-purchase EDD boost conversions
Show expected delivery dates on product pages with location-specific rules and customizable widgets, helping customers decide to buy and increasing checkout rates.

Set delivery dates your way
Choose the calculation start point (order creation or order fulfillment), configure your fulfillment workflow, exclude non-business days, and set transit times by shipping zone to match your shipping strategy for accurate delivery estimates.

Native Shopify integration eliminates app switching
Manage all orders tracking directly inside Shopify's admin panel with full access to customer and product data, letting teams work faster in familiar territory.

9 status levels identify issues early
Track orders through detailed stages from "pending" to "exception" with 30 sub-statuses, catching problems that need attention immediately.

Bulk operations handle thousands at once
Filter by status, carrier, region, or tags to update multiple orders simultaneously and export reports instantly, scaling operations efficiently.

Native Shopify integration eliminates app switching
Manage all orders tracking directly inside Shopify's admin panel with full access to customer and product data, letting teams work faster in familiar territory.

9 status levels identify issues early
Track orders through detailed stages from "pending" to "exception" with 30 sub-statuses, catching problems that need attention immediately.

Bulk operations handle thousands at once
Filter by status, carrier, region, or tags to update multiple orders simultaneously and export reports instantly, scaling operations efficiently.

Hide all Chinese shipping origins instantly
Remove "China," "Aliexpress," and Chinese city names from tracking pages, replacing them with your custom locations to protect your supply chain privacy.

Track 1,400+ carriers in one dashboard
Support Aliexpress Standard Shipping, China Post, ePacket, YunExpress, and all major dropshipping carriers through one system instead of juggling multiple tracking platforms.

Automatic translation creates local experiences
Convert Chinese tracking updates into customers' languages with automatic or manual editing, creating localized experiences that strengthen trust.

30%+

Customer service cost reduced

As ATOLEA expanded to 70+ countries, global post-purchase management overwhelmed their customer service team. Without centralized tracking, agents handled constant shipping inquiries while missing customer retention opportunities.

Atolea implemented ParcelPanel's branded tracking and marketing channels. Customers self-serve tracking, viewing pages 3.4 times per order. Results: 30%+ customer service cost savings, 463% marketing ROI in post-purchase, and industry-leading retention.

Turn order tracking into

brand loyalty & repeat sales

Turn order tracking into

brand loyalty & repeat sales

Turn order tracking into

brand loyalty & repeat sales

The outcomes brands using ParcelPanel see

Key features that enhance a branded delivery experience

Branded tracking page

Branded tracking pages that keep customers coming back

Key features that enhance a branded delivery experience

Branded tracking page

Branded tracking pages that keep customers coming back

Automated shipping notifications

Shipping notifications that reassure customers

Last-mile tracking

Last-mile tracking that keeps customers in-the-know

Last-mile tracking

Last-mile tracking that keeps customers in-the-know

Data-driven analytics

Analytics that drive smarter shipping decisions

Smart marketing campaigns

Marketing touchpoints built into every shipment

Smart marketing campaigns

Marketing touchpoints built into every shipment

Estimated delivery date (EDD)

Boost conversions with reliable delivery estimates

Order tracking dashboard

Order management with complete visibility

Order tracking dashboard

Order management with complete visibility

Dropshipping mode

Dropshipping mode for seamless brand control

Seamless integration with your existing tech stack

Trusted by 5000+ Shopify DTC brands
Discover how ParcelPanel's tracking solution boosts brand loyalty and repeat sales for Shopify online retailers.

30%+

Customer service cost reduced

Real voice from our real customers

Optimize your post-purchase experience today.

Optimize your post-purchase experience today.

Turn order tracking into

brand loyalty & repeat sales

Turn order tracking into

brand loyalty & repeat sales

Turn order tracking into

brand loyalty & repeat sales

The outcomes brands using ParcelPanel see

Key features that enhance a branded delivery experience

Branded tracking page

Branded tracking pages that keep customers coming back

Key features that enhance a branded delivery experience

Branded tracking page

Branded tracking pages that keep customers coming back

Automated shipping notifications

Shipping notifications that reassure customers

Last-mile tracking

Last-mile tracking that keeps customers in-the-know

Last-mile tracking

Last-mile tracking that keeps customers in-the-know

Data-driven analytics

Analytics that drive smarter shipping decisions

Smart marketing campaigns

Marketing touchpoints built into every shipment

Smart marketing campaigns

Marketing touchpoints built into every shipment

Estimated delivery date (EDD)

Boost conversions with reliable delivery estimates

Order tracking dashboard

Order management with complete visibility

Order tracking dashboard

Order management with complete visibility

Dropshipping mode

Dropshipping mode for seamless brand control

Seamless integration with your existing tech stack

Trusted by 5000+ Shopify DTC brandsDiscover how ParcelPanel's tracking solution boosts brand loyalty and repeat sales for Shopify online retailers.

30%+

Customer service cost reduced

Real voice from our real customers

Optimize your post-purchase experience today.

Optimize your post-purchase experience today.

Trusted by 5000+ Shopify DTC brands
Discover how ParcelPanel's tracking solution boosts brand loyalty and repeat sales for Shopify online retailers.